Privacy Policy
Last updated: 12.12.2024
Welcome to our website.
Here we describe the privacy practices for our website https://mattercompany.uk/ (“the website”). You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe. This policy also tells you about your privacy rights and how the law protects you.
Matter Company and its associates provide their services to you subject to the following conditions. If you use this website, you accept these conditions. Please read and agree to these terms prior to sending us your details in any electronic communications. If you do not agree with the policy below, please stop using the website.
1. What Does This Policy Cover?
This privacy policy applies only to your use of our website. It does not extend to any websites that are linked to from our website. We have no control over how your data is collected, stored or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
2. What Data Do We Collect?
We collect some personal information through our website and as well when you communicate with us via email. Some data will be collected automatically by our website (like cookies), other data will only be collected if you voluntarily submit it and consent to us using it for the purposes set out below. Depending upon your use of our website, we may collect some or all of the following data:
3. How We Use Information
The collected information serves various purposes:
Under UK GDPR, we rely on the following legal bases:
We prioritize the protection of your data and share personal information only under specific circumstances. These instances include user consent, essential service provisions, legal compliance, corporate restructuring, or situations necessitated by law enforcement or safety measures.
We may share your personal data with:
6. Data Retention and Security
We retain your information for as long as necessary for business operations, legal obligations, or until you request its removal. We employ industry-standard security measures to protect your data, acknowledging the inherent risks of online transmission.
7. International Data Transfers
By using our services, you consent to the transfer of your information internationally. We ensure compliance with legal frameworks governing such transfers to safeguard your data.
8. Your Data Protection Rights (UK citizen)
Under UK GDPR, you have the following rights:
9. Rights of EU Citizens
EU users have specific rights concerning their data. These rights include access, rectification, erasure, restriction of processing, data portability, objection, and rights related to automated decision-making and profiling. You can contact us at maria@mattercompany.uk to exercise these rights or seek further clarification.
10. Cookies and Website Analysis
What cookies we track and how you can manage them is described in our Cookie Policy.
11. Third-Party Services
This privacy policy applies only to your use of our website. It does not extend to any websites that are linked to from our website. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Our website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use the website. This, in turn, enables us to improve our website and the products and services offered through it. You do not have to allow us to use these cookies, as detailed in the relevant section above, however whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve it, making it a better and more useful experience for you. All such data will be anonymised and will not include any personally identifying information.
12. Children’s Privacy
Individuals under 18 (or any higher minimum age in their jurisdiction) should not schedule an appointment without parental consent as per applicable law. If we unintentionally collect personal information from a minor without parental consent, we promptly delete it upon discovery. Parents seeking deletion of their child's information can contact us at maria@mattercompany.uk.
13. Contact Information
For inquiries related to our privacy policy or exercising your data rights, please contact us at maria@mattercompany.uk. Our team is committed to assisting you promptly.
14. Changes to Our Privacy Policy
We may change this privacy policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up-to-date.
Last updated: 12.12.2024
Welcome to our website.
Here we describe the privacy practices for our website https://mattercompany.uk/ (“the website”). You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe. This policy also tells you about your privacy rights and how the law protects you.
Matter Company and its associates provide their services to you subject to the following conditions. If you use this website, you accept these conditions. Please read and agree to these terms prior to sending us your details in any electronic communications. If you do not agree with the policy below, please stop using the website.
1. What Does This Policy Cover?
This privacy policy applies only to your use of our website. It does not extend to any websites that are linked to from our website. We have no control over how your data is collected, stored or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
2. What Data Do We Collect?
We collect some personal information through our website and as well when you communicate with us via email. Some data will be collected automatically by our website (like cookies), other data will only be collected if you voluntarily submit it and consent to us using it for the purposes set out below. Depending upon your use of our website, we may collect some or all of the following data:
- Full Name
- Email Address
- Job Title
- Organisation
- Cookie details (including but not limited to IP address, operating system, a list of URLs starting with a referring site, your activity on the website, and the site you exit to, location and demographics, etc). You may find more details in our Cookie Policy.
3. How We Use Information
The collected information serves various purposes:
- To Provide Services: To communicate with you, deliver coaching sessions, and fulfill our contractual obligations.
- To Improve the Site and Services: To analyze website usage and enhance user experience.
- Marketing: To send newsletters, promotional offers, or updates about our services, with your consent.
- Legal Compliance: To meet legal and regulatory requirements.
Under UK GDPR, we rely on the following legal bases:
- Consent (that you may withdraw at any time): For email marketing and voluntary surveys.
- Contractual Necessity: To deliver requested services.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interests: To enhance our services and protect our business.
We prioritize the protection of your data and share personal information only under specific circumstances. These instances include user consent, essential service provisions, legal compliance, corporate restructuring, or situations necessitated by law enforcement or safety measures.
We may share your personal data with:
- Service Providers: Payment processors, email marketing platforms, and IT support.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In case of a merger, sale, or acquisition.
6. Data Retention and Security
We retain your information for as long as necessary for business operations, legal obligations, or until you request its removal. We employ industry-standard security measures to protect your data, acknowledging the inherent risks of online transmission.
7. International Data Transfers
By using our services, you consent to the transfer of your information internationally. We ensure compliance with legal frameworks governing such transfers to safeguard your data.
8. Your Data Protection Rights (UK citizen)
Under UK GDPR, you have the following rights:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data ("Right to be Forgotten").
- Restriction: Limit the processing of your data.
- Portability: Request transfer of your data to another controller.
- Objection: Object to data processing for marketing or other purposes.
- Withdraw Consent: Withdraw consent at any time for activities relying on consent.
- Complaint: File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are violated.
9. Rights of EU Citizens
EU users have specific rights concerning their data. These rights include access, rectification, erasure, restriction of processing, data portability, objection, and rights related to automated decision-making and profiling. You can contact us at maria@mattercompany.uk to exercise these rights or seek further clarification.
10. Cookies and Website Analysis
What cookies we track and how you can manage them is described in our Cookie Policy.
11. Third-Party Services
This privacy policy applies only to your use of our website. It does not extend to any websites that are linked to from our website. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Our website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use the website. This, in turn, enables us to improve our website and the products and services offered through it. You do not have to allow us to use these cookies, as detailed in the relevant section above, however whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve it, making it a better and more useful experience for you. All such data will be anonymised and will not include any personally identifying information.
12. Children’s Privacy
Individuals under 18 (or any higher minimum age in their jurisdiction) should not schedule an appointment without parental consent as per applicable law. If we unintentionally collect personal information from a minor without parental consent, we promptly delete it upon discovery. Parents seeking deletion of their child's information can contact us at maria@mattercompany.uk.
13. Contact Information
For inquiries related to our privacy policy or exercising your data rights, please contact us at maria@mattercompany.uk. Our team is committed to assisting you promptly.
14. Changes to Our Privacy Policy
We may change this privacy policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up-to-date.